First off, the official WoW Forums were recently set to read-only. When the in-game mail presented a bug during last Tuesday’s maintenance, everyone flooded the forums forcing the CPU to reach 100% usage, causing downtime. With the release of Wrath of the Lich King, the forums were placed into read-only mode to make sure fans in general could benefit from very important information concerning installation and support info.
However, we have a new update from Nethaera, provided to all fansites. You can now post on the official forums as normal, but that might change and revert to read-only if the traffic during the first days of the expansion forces forum servers to reach its CPU limit. If the official forums crash, Nethaera will use fansites as a media to provide important information on the fly. Make sure to visit us for updates. Please read:
 Blizzard Quote: |
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| Nethaera: “I wanted to provide an update on the Official Forums for you. We have opened them back up for traffic, but if we feel it’s necessary to close them down for the sake of expedient communication again, we reserve the right.” | ||
Blizzard has posted a compensation message in the US WoW Forums to address issues faced over the last 2 days. Compensation is due for any inconveniences.
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| As many players have noticed, there have been service issues which resulted in additional downtime over the last two days, and we would like to provide an update as to what the issues were as well as what we are doing to address them. During yesterday’s maintenance, an issue occurred which resulted in mail not displaying properly in players’ mailboxes. We have now identified the cause of this issue and are currently working on resolving it. Players should begin to receive the impacted mail over the next several days. Our customer service team will be unable to expedite the resolution for this issue. We appreciate your patience as the automatic fix is implemented. In addition, an issue occurred last night where certain Arena and Honor items were displaying their costs incorrectly. The costs of the affected items has been corrected. Our in-game support department is currently working to resolve any problems that came with this issue, and we would like to ask that you please remain patient during this process. We understand the frustrations and difficulties that you may have experienced surrounding the recent issues and extended maintenance. As such, we will be providing 1-day game time compensation for the recent events within the next two weeks. Please check the Account Management page after the two-week period to verify the game time has been successfully added to the account. As always, thank you for your patience regarding the recent issues, and we look forward to seeing you in Northrend!—(source) Nethaera: All forums on the official World of Warcraft forums will be temporarily switched over to read-only mode. While we would like to make every effort to ensure the forums allow the community to interact with each other, the current situation does not allow for this, or allow Blizzard to relay information to the community. Thus, all forums will be available as read-only to allow us to share information with the public. We hope that we can keep the limitation of access to a minimum and revert the forums to full functionality as soon as possible.—(source) We have also posted up some information on the Wrath Launch Help Center that can be found here |
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