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View Full Version : Wowerror strikes


Resbang
10-02-2008, 03:05 PM
Few days ago i decided to make a trial account to see how addons work. I had retail account, but didn't make progress with that and i am thinking of buying new copy of wow to make things cheaper. So, i made trial account, double clicked wow icon and clicked Play and i get the most annoying thing i have ever gotten so far. Best part is that my previous retail account isn't active and im not paying just to use forums. I wish you people here can help a little. So heres the full log:

Exe: H:\World of Warcraft\Wow*****
Time: Feb 9, 2008 9:12:30.921 PM
User: ISO-KAKKA
Computer: PIKKU-KAKKA
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: H:\World of Warcraft\Wow*****
Exception: 0xC0000005 (ACCESS_VIOLATION) at 001B:00788084

The instruction at "0x00788084" referenced memory at "0x00000008".
The memory could not be "read".


WoWBuild: 7799
------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX=00000002 EBX=0A36B288 ECX=00DD49C8 EDX=00DD4A70 ESI=00000000
EDI=7C80978E EBP=0B60FFB4 ESP=0B60FF7C EIP=00788084 FLG=00010213
CS =001B DS =0023 ES =0023 SS =0023 FS =003B GS =0000


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

Showing 6/6 threads...

--- Thread ID: 2848 ---
0064BF06 0012F868 0001:0024AF06 H:\World of Warcraft\Wow*****
0064C30B 0012F874 0001:0024B30B H:\World of Warcraft\Wow*****
0041CD2A 0012FC8C 0001:0001BD2A H:\World of Warcraft\Wow*****
00420A26 0012FDF8 0001:0001FA26 H:\World of Warcraft\Wow*****
00464136 0012FE54 0001:00063136 H:\World of Warcraft\Wow*****
004034E7 0012FE98 0001:000024E7 H:\World of Warcraft\Wow*****
0042AF82 0012FF0C 0001:00029F82 H:\World of Warcraft\Wow*****
0042C491 0012FF24 0001:0002B491 H:\World of Warcraft\Wow*****
00406128 0012FFC0 0001:00005128 H:\World of Warcraft\Wow*****
7C816FD7 0012FFF0 0001:00015FD7 C:\WINDOWS\system32\kernel32.dll

--- Thread ID: 2000 ---
7C802532 0670FB68 0001:00001532 C:\WINDOWS\system32\kernel32.dll
0064B2A0 0670FB78 0001:0024A2A0 H:\World of Warcraft\Wow*****
00459CEB 0670FF98 0001:00058CEB H:\World of Warcraft\Wow*****
0063EFA7 0670FFB4 0001:0023DFA7 H:\World of Warcraft\Wow*****
7C80B683 0670FFEC 0001:0000A683 C:\WINDOWS\system32\kernel32.dll

--- Thread ID: 2596 ---
7C80A075 0698FF88 0001:00009075 C:\WINDOWS\system32\kernel32.dll
72CF312A 0698FFB4 0001:0000212A C:\WINDOWS\system32\wdmaud.drv
7C80B683 0698FFEC 0001:0000A683 C:\WINDOWS\system32\kernel32.dll

--- Thread ID: 1804 ---
7C80A075 0B30FE40 0001:00009075 C:\WINDOWS\system32\kernel32.dll
73EE14A2 0B30FE58 0001:000004A2 C:\WINDOWS\system32\dsound.dll
73EE294A 0B30FF78 0001:0000194A C:\WINDOWS\system32\dsound.dll
73EE9FBF 0B30FF98 0001:00008FBF C:\WINDOWS\system32\dsound.dll
73EE297E 0B30FFB4 0001:0000197E C:\WINDOWS\system32\dsound.dll
7C80B683 0B30FFEC 0001:0000A683 C:\WINDOWS\system32\kernel32.dll

--- Thread ID: 2708 ---
7C80A075 0B40FE48 0001:00009075 C:\WINDOWS\system32\kernel32.dll
73EE14A2 0B40FE60 0001:000004A2 C:\WINDOWS\system32\dsound.dll
73EE294A 0B40FF80 0001:0000194A C:\WINDOWS\system32\dsound.dll
73EE2A13 0B40FFB4 0001:00001A13 C:\WINDOWS\system32\dsound.dll
7C80B683 0B40FFEC 0001:0000A683 C:\WINDOWS\system32\kernel32.dll

--- Thread ID: 2820 [Current Thread] ---
00788084 0B60FFB4 0001:00387084 H:\World of Warcraft\Wow*****
7C80B683 0B60FFEC 0001:0000A683 C:\WINDOWS\system32\kernel32.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

Showing 6/6 threads...

--- Thread ID: 2848 ---
0064BF06 Wow***** <unknown symbol>+0 (0x00000000,0x0012FC8C,0x0041CD2A,0x00000003)
0064C30B Wow***** <unknown symbol>+0 (0x00000003,0x00000039,0x00000200,0x47203E3D)
0041CD2A Wow***** <unknown symbol>+0 (0x00000916,0x00873D40,0x00000000,0x00874A64)
00420A26 Wow***** <unknown symbol>+0 (0x00000200,0x00462AD0,0x00000000,0x0012FE28)
00464136 Wow***** <unknown symbol>+0 (0x00000000,0x00000000,0x00405B35,0x02133808)
004034E7 Wow***** <unknown symbol>+0 (0x02133808,0x00000007,0x00000000,0x0042C353)
0042AF82 Wow***** <unknown symbol>+0 (0x00000001,0x004060E8,0x00000001,0x00000001)
0042C491 Wow***** <unknown symbol>+0 (0x00409D29,0x00400000,0x00000000,0x0015232F)
00406128 Wow***** <unknown symbol>+0 (0x00350034,0x00300034,0x7FFDE000,0x8054AB38)
7C816FD7 kernel32.dll RegisterWaitForInputIdle+73 (0x00401000,0x00000000,0x78746341,0x00000020)

--- Thread ID: 2000 ---
7C802532 kernel32.dll WaitForSingleObject+18 (0x000020A0,0x00000000,0x0670FF98,0x00459CEB)
0064B2A0 Wow***** <unknown symbol>+0 (0x00000000,0x00000000,0x00459B00,0x000007D0)
00459CEB Wow***** <unknown symbol>+0 (0x00000000,0x0000000B,0x0012FABC,0x021AD548)
0063EFA7 Wow***** <unknown symbol>+0 (0x0000218C,0x0000000B,0x0012FABC,0x021AD548)
7C80B683 kernel32.dll GetModuleFileNameA+436 (0x0063EF70,0x021AD548,0x00000000,0x00000003)

--- Thread ID: 2596 ---
7C80A075 kernel32.dll WaitForMultipleObjects+24 (0x00000002,0x0698FFA4,0x00000000,0xFFFFFFFF)
72CF312A wdmaud.drv midMessage+840 (0x00000000,0x00000000,0x00150000,0x00000000)
7C80B683 kernel32.dll GetModuleFileNameA+436 (0x72CF30E8,0x00000000,0x00000000,0x00000000)

--- Thread ID: 1804 ---
7C80A075 kernel32.dll WaitForMultipleObjects+24 (0x00000040,0x0B30FE78,0x00000000,0xFFFFFFFF)
73EE14A2 dsound.dll <unknown symbol>+0 (0x00000040,0xFFFFFFFF,0x00000000,0x0B30FE78)
73EE294A dsound.dll <unknown symbol>+0 (0xFFFFFFFF,0x0000003F,0x06734CA8,0x0B30FF94)
73EE9FBF dsound.dll DirectSoundCreate+21372 (0x00150778,0x0673318C,0x73EEB993,0x7C91056D)
73EE297E dsound.dll <unknown symbol>+0 (0x0673318C,0x00150778,0x7C91056D,0x0673318C)
7C80B683 kernel32.dll GetModuleFileNameA+436 (0x73EEB94B,0x0673318C,0x00000000,0x00000000)

--- Thread ID: 2708 ---
7C80A075 kernel32.dll WaitForMultipleObjects+24 (0x00000001,0x0B40FE80,0x00000000,0x000001F4)
73EE14A2 dsound.dll <unknown symbol>+0 (0x00000001,0x000001F4,0x00000000,0x0B40FE80)
73EE294A dsound.dll <unknown symbol>+0 (0x000001F4,0x00000000,0x00000000,0x00000000)
73EE2A13 dsound.dll <unknown symbol>+0 (0x06731EFC,0x00000000,0x7C910732,0x06731EFC)
7C80B683 kernel32.dll GetModuleFileNameA+436 (0x73EEB94B,0x06731EFC,0x00000000,0x00000008)

--- Thread ID: 2820 [Current Thread] ---
00788084 Wow***** <unknown symbol>+0 (0x0A36B288,0x7C910732,0x7C911596,0x0A36B288)


----------------------------------------
Loaded Modules
----------------------------------------

0x00400000 - 0x00E6E000 H:\World of Warcraft\Wow*****
0x02CB0000 - 0x036CA000 C:\WINDOWS\system32\atioglx2.dll
0x0B610000 - 0x0B725000 H:\World of Warcraft\dbghelp.dll
0x10000000 - 0x10069000 H:\World of Warcraft\DivxDecoder.dll
0x4FD60000 - 0x4FF06000 C:\WINDOWS\system32\d3d9.dll
0x5B2A0000 - 0x5B2D8000 C:\WINDOWS\system32\uxtheme.dll
0x5D5E0000 - 0x5D677000 C:\WINDOWS\system32\comctl32.dll
0x5F250000 - 0x5F31C000 C:\WINDOWS\system32\OPENGL32.dll
0x61560000 - 0x61581000 C:\WINDOWS\system32\GLU32.dll
0x69000000 - 0x6953D000 C:\WINDOWS\system32\atioglxx.dll
0x6DF30000 - 0x6DF36000 C:\WINDOWS\system32\d3d8thk.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\system32\WS2HELP.dll
0x71AA0000 - 0x71AB7000 C:\WINDOWS\system32\WS2_32.dll
0x71BE0000 - 0x71BF3000 C:\WINDOWS\system32\SAMLIB.dll
0x72CE0000 - 0x72CE8000 C:\WINDOWS\system32\msacm32.drv
0x72CF0000 - 0x72CF9000 C:\WINDOWS\system32\wdmaud.drv
0x73730000 - 0x73779000 C:\WINDOWS\system32\DDRAW.dll
0x73B90000 - 0x73B96000 C:\WINDOWS\system32\DCIMAN32.dll
0x73EB0000 - 0x73EB4000 C:\WINDOWS\system32\KsUser.dll
0x73EE0000 - 0x73F3C000 C:\WINDOWS\system32\dsound.dll
0x76370000 - 0x7638D000 C:\WINDOWS\system32\IMM32.dll
0x76B30000 - 0x76B5D000 C:\WINDOWS\system32\WINMM.dll
0x76C20000 - 0x76C4E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C80000 - 0x76CA8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76F50000 - 0x76F7D000 C:\WINDOWS\system32\WLDAP32.dll
0x77110000 - 0x7719C000 C:\WINDOWS\system32\OLEAUT32.dll
0x771A0000 - 0x77246000 C:\WINDOWS\system32\WININET.dll
0x773C0000 - 0x774C2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x774D0000 - 0x7760D000 C:\WINDOWS\system32\ole32.dll
0x77680000 - 0x776A1000 C:\WINDOWS\system32\NTMARTA.DLL
0x77A70000 - 0x77B04000 C:\WINDOWS\system32\CRYPT32.dll
0x77B10000 - 0x77B22000 C:\WINDOWS\system32\MSASN1.dll
0x77BC0000 - 0x77BC7000 C:\WINDOWS\system32\midimap.dll
0x77BD0000 - 0x77BE5000 C:\WINDOWS\system32\MSACM32.dll
0x77BF0000 - 0x77BF8000 C:\WINDOWS\system32\VERSION.dll
0x77C00000 - 0x77C58000 C:\WINDOWS\system32\msvcrt.dll
0x77D30000 - 0x77DC0000 C:\WINDOWS\system32\USER32.dll
0x77DC0000 - 0x77E6A000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x7C900000 - 0x7C9AF000 C:\WINDOWS\system32\ntdll.dll
0x7C9C0000 - 0x7D1D6000 C:\WINDOWS\system32\SHELL32.dll


----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 00788084)

00788084: 8B 46 08 6A 01 83 C0 04 50 FF D7 85 C0 75 E9 5F .F.j....P....u._


Stack: 1024 bytes starting at (ESP = 0B60FF7C)

* = addr ** *
0B60FF70: 24 95 80 7C 28 F8 12 00 12 95 80 7C 32 07 91 7C $..|(......|2..|
0B60FF80: 00 00 00 00 06 81 78 00 00 00 00 00 88 B2 36 0A ......x.......6.
0B60FF90: 5A 08 75 00 00 00 00 00 01 00 00 00 00 00 00 00 Z.u.............
0B60FFA0: FF 4C 75 00 00 00 00 00 00 00 00 00 96 15 91 7C .Lu............|
0B60FFB0: 04 0B 00 00 EC FF 60 0B 83 B6 80 7C 88 B2 36 0A ......`....|..6.
0B60FFC0: 32 07 91 7C 96 15 91 7C 88 B2 36 0A 00 80 FD 7F 2..|...|..6.....
0B60FFD0: 05 00 00 C0 C0 FF 60 0B A0 FB 60 0B FF FF FF FF ......`...`.....
0B60FFE0: A8 9A 83 7C 90 B6 80 7C 00 00 00 00 00 00 00 00 ...|...|........
0B60FFF0: 00 00 00 00 6A 4C 75 00 88 B2 36 0A 00 00 00 00 ....jLu...6.....
0B610000: 4D 5A 90 00 03 00 00 00 04 00 00 00 FF FF 00 00 MZ..............
0B610010: B8 00 00 00 00 00 00 00 40 00 00 00 00 00 00 00 ........@.......
0B610020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610030: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 00 00 ................
0B610040: 0E 1F BA 0E 00 B4 09 CD 21 B8 01 4C CD 21 54 68 ........!..L.!Th
0B610050: 69 73 20 70 72 6F 67 72 61 6D 20 63 61 6E 6E 6F is program canno
0B610060: 74 20 62 65 20 72 75 6E 20 69 6E 20 44 4F 53 20 t be run in DOS
0B610070: 6D 6F 64 65 2E 0D 0D 0A 24 00 00 00 00 00 00 00 mode....$.......
0B610080: 12 8C D3 DB 56 ED BD 88 56 ED BD 88 56 ED BD 88 ....V...V...V...
0B610090: 5A 01 D3 88 6E ED BD 88 5A 01 D0 88 54 ED BD 88 Z...n...Z...T...
0B6100A0: 71 2B C0 88 5B ED BD 88 56 ED BC 88 B5 ED BD 88 q+..[...V.......
0B6100B0: 71 2B C6 88 5F ED BD 88 71 2B D0 88 3C ED BD 88 q+.._...q+..<...
0B6100C0: 71 2B C7 88 57 ED BD 88 71 2B D3 88 6C ED BD 88 q+..W...q+..l...
0B6100D0: 71 2B C3 88 7A ED BD 88 71 2B C1 88 57 ED BD 88 q+..z...q+..W...
0B6100E0: 71 2B C5 88 57 ED BD 88 52 69 63 68 56 ED BD 88 q+..W...RichV...
0B6100F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610100: 50 45 00 00 4C 01 04 00 74 11 B0 44 00 00 00 00 PE..L...t..D....
0B610110: 00 00 00 00 E0 00 02 21 0B 01 08 00 00 9E 0E 00 .......!........
0B610120: 00 8C 02 00 00 00 00 00 14 C3 07 00 00 10 00 00 ................
0B610130: 00 B0 0E 00 00 00 00 03 00 10 00 00 00 02 00 00 ................
0B610140: 06 00 00 00 06 00 00 00 04 00 00 00 00 00 00 00 ................
0B610150: 00 50 11 00 00 04 00 00 7C 27 10 00 03 00 40 01 .P......|'....@.
0B610160: 00 00 04 00 00 10 00 00 00 00 10 00 00 10 00 00 ................
0B610170: 00 00 00 00 10 00 00 00 40 97 0E 00 48 16 00 00 ........@...H...
0B610180: EC 89 0E 00 64 00 00 00 00 70 10 00 E0 03 00 00 ....d....p......
0B610190: 00 00 00 00 00 00 00 00 00 B8 0F 00 70 25 00 00 ............p%..
0B6101A0: 00 80 10 00 64 8E 00 00 20 13 00 00 1C 00 00 00 ....d... .......
0B6101B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6101C0: 00 00 00 00 00 00 00 00 20 79 01 00 40 00 00 00 ........ y..@...
0B6101D0: 00 00 00 00 00 00 00 00 00 10 00 00 BC 02 00 00 ................
0B6101E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6101F0: 00 00 00 00 00 00 00 00 2E 74 65 78 74 00 00 00 .........text...
0B610200: 88 9D 0E 00 00 10 00 00 00 9E 0E 00 00 04 00 00 ................
0B610210: 00 00 00 00 00 00 00 00 00 00 00 00 20 00 00 60 ............ ..`
0B610220: 2E 64 61 74 61 00 00 00 6C BC 01 00 00 B0 0E 00 .data...l.......
0B610230: 00 48 00 00 00 A2 0E 00 00 00 00 00 00 00 00 00 .H..............
0B610240: 00 00 00 00 40 00 00 C0 2E 72 73 72 63 00 00 00 ....@....rsrc...
0B610250: E0 03 00 00 00 70 10 00 00 04 00 00 00 EA 0E 00 .....p..........
0B610260: 00 00 00 00 00 00 00 00 00 00 00 00 40 00 00 40 ............@..@
0B610270: 2E 72 65 6C 6F 63 00 00 B0 C8 00 00 00 80 10 00 .reloc..........
0B610280: 00 CA 00 00 00 EE 0E 00 00 00 00 00 00 00 00 00 ................
0B610290: 00 00 00 00 40 00 00 42 00 00 00 00 00 00 00 00 ....@..B........
0B6102A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6102B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6102C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6102D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6102E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B6102F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610300: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610310: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610320: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610330: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610340: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610350: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610360: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0B610370: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................


------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x1
Number of Processors: 1
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 6
Processor Revision: 2049

Percent memory used: 40
Total physical memory: 1341636608
Free Memory: 798916608
Page file: 3202166784
Total virtual memory: 2147352576



Things i have tried so far:

remove interface folder, empty cache and WTF. Didn't work
disable sounds. Didn't work
opengl mode and windowed mode. Didn't work.
Reinstall wow. Didn't work.
Clean memory sticks inside computer. Didn't work.....
Send complain letter to Blizzard. Havent tried yet.
:hang:

Kalos
10-02-2008, 05:34 PM
As per the Read This First sticky, give system specifications.

Resbang
10-02-2008, 09:26 PM
AMD sempron 2800+ (actually 2400+ overclocked)
Radeon x1650 series Omega 3.8.442 driver
sound card C-Media Wave Device
1280MB RAM
motherboard K7S41GX
Windows XP
Hard disk drive 139gb wow is installed to

DrScience
10-02-2008, 09:53 PM
1280 MB RAM? Is this the original RAM configuration that the computer was purchased/built with?

This amount of RAM doesen't even make sense - its obviously not running in dual channel mode... Did you mean 1024MB RAM?

Resbang
10-02-2008, 10:27 PM
No no no... I have one 1024mb stick and one 256mg. Does 256mb somehow mess all up?

DrScience
10-02-2008, 11:45 PM
LOL. Bad idea. Newstyle RAM is designed to work in pairs, or otherwise known as 'Dual Channel Mode'. If you have one stick of fast RAM and one stick of slow RAM (eg. 400mhz vs 333mhz), your system will automatically throttle the RAM speed down to the slowest stick's maximum speed. This can cause OS instability.

I would highly reccomend removing the one 256mb stick and replacing it with another 1024MB stick (the clock speed MUST match!). If you cant afford another 1024mb stick than your system would likely benefit from losing the second (smaller) stick alltogether.

Also, you should look into updated chipset drivers for your system, as well as video drivers.

Kalos
11-02-2008, 01:09 AM
Using mismatch ram is VERY BAD. It's the main reason people get #132, using ram sticks that aren't similar enough. More isn't better unless it's identical. If you use more than one ram stick, it should be identical to it's partner in every respect, down to the manufacturing scale and timings, let alone the sizes and company providing them. There's the cause of your problem.

If you do get another stick to make it up to 2048 MB total, make sure that the timings and the clockspeeds, as well as the sizes, are identical.

Resbang
11-02-2008, 03:02 PM
Well... i was just about to take the 256MB to try if wow works, but now this happened. I tested last time if it might luckily launch and what happens. Bang it works just like there was no error. I will take the 256MB away today to see if my PC overall performance increases. I was like :lipsrsealed: when wow worked...

Tunga
11-02-2008, 06:06 PM
That's common with RAM issues, these kinds of problems can appear and disappear depending on which part of RAM Windows decides to put WoW in and whether that part has an issue. In the interests of future stability you should remove the smaller stick as you say.

Kalos
11-02-2008, 08:07 PM
That's common with RAM issues, these kinds of problems can appear and disappear depending on which part of RAM Windows decides to put WoW in and whether that part has an issue. In the interests of future stability you should remove the smaller stick as you say.
Tunga has is completely right. Ram is unpredictable and unstable ram is hard to pin down, making it hard to diagnose using standrad Windows tools, as it usually looks just fine.

Problems will emerge with high memory intensive applications and games, such as WoW, which has happened here. At least it's a simple fix.