Very Frustrated, what do I do?

[Sulcat]

Hi, I am newto these forums so I am not sure if this is where I should start this thread, but it seemed like the most appropraite area.

My problem is that my wallet was stolen/ lost and I had to cancel all my credit cards. Now I can't play WoW anymore because it says my account is banned and the e-mail I recieved says I need to update my credit card info. I go onto account management on the WoW site but I can't do that because when I log in it says my account is locked and unable to be modified....

HOW DO I CHANGE MY CREDIT CARD INFO?!?!

I haven't been able to play for 4 days now and I am becoming very frustrated. Please respond back with a possible solution to this problem.....

Thanks!
Sulcat

[Khab]

Call Blizzard or Email them and explain the issue.

[pergolesi]

This is a strange problem. I would think that all you'd have to do would be to find some other way to pay for your account, i.e. Paypal, and everything would be okay. I don't know why you've been banned and don't have access to your account information. You had better find out. Yes call or email.

[odinsnephew]

Game card? Oh, and cancel those credit cards ;)

Edit: Wait for new credit cards to come out and sort from there I guess?

[Sulcat]

Can I call Blizzard on Saturday or Sunday or do I have to wait until Monday?

[odinsnephew]

Do you have access to the official site? I would try there :)

[Valas Azuviir]

Can I call Blizzard on Saturday or Sunday or do I have to wait until Monday?

They're liable to be closed during the weekends. Monday is your best bet.

Do you have access to the official site? I would try there :)

You need an active account in order to post on the official forums. Besides, they won't deal with account related issues there.