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View Full Version : Cant loggin and cant retrieve password!


Zimpaz
19-07-2008, 03:10 PM
I think my account may have been hacked, maybe this new keylogger thing, im not sure.

Someone is using my account to post links on the wow forums!!

i cant get into my account and when i use the retreive password or account comprimisation form on the wow site, nothing happens! It loads for ages then gives an error or does nothing!!

What can i do!!!??

Artad
19-07-2008, 03:23 PM
Silly suggestion but how about speaking to the Accounts and Billing people at Blizzard?

This site can make wonderful suggestions (read above) but the only ones who can do things with accounts are Blizzard themselves.

Zimpaz
19-07-2008, 03:41 PM
Silly suggestion but how about speaking to the Accounts and Billing people at Blizzard?

This site can make wonderful suggestions (read above) but the only ones who can do things with accounts are Blizzard themselves.

Is there a way to talk to them directly on the phone or over chat?

Because none of the forms on the website are working

Artad
19-07-2008, 03:49 PM
Is there a way to talk to them directly on the phone or over chat?

Because none of the forms on the website are working

Yes there is, if you had bothered looking on the Blizzard website you would have found the details (took me all of 10 seconds).

http://www.wow-europe.com/en/support/accountbilling.html

Unforunately this won't work over the weekend so I would suggest retrying the webform which did seem to be working for me (although I obviously didn't send it off due to my account not being hacked).

I would also suggest that you look at what caused you to be compromised in the first place and rectify that as soon as possible.

Zimpaz
19-07-2008, 04:16 PM
The forum loads fine, but when u fill it in and submit, nothing happens. I can see people on the wow forums ahve the same problem but i cant login to talk with them!

WildCat
20-07-2008, 01:50 PM
Send Blizzard a message on support site, maybe they can help you. I tried this way bacause of my cdkey issue, and they replied 24 hours later.